Return and Refund Policy

FULL REFUND

A full refund may only be processed if the refund request is submitted at least 10 days prior to the start of the season.

NO REFUND

Ball Universe League does not provide refunds in the following situations:

If the refund is requested less than 10 days prior to the start of the season.
Athlete injuries, changes in physical condition or other personal situations.
Teams or individuals who are suspended or ejected from the league due to any violations of Player Code of Conduct (e.g. fighting, threats, disruptive behavior, etc).
For forfeited, cancelled or rescheduled games.

REFUND PROCEDURE

All refund requests must be submitted by email to b universellc@gmail.com
The refund request email must contain the following information:
- Athlete's full name.
- Team name.
- Invoice number.
- Reason for refund request.
Refund requests will be reviewed within 3 days of receipt.